About us

About us

Our Story

Genial Care has been established in response to local community demand for quality disability support services. Collectively the team at Genial Care have over 30 years of experience in providing care to people living with disability in various health care settings with a passion to ensure those in need receive high quality support to remain as independent as possible.

Our organisation strives to provide warm, friendly, cordial and amiable support to our participants as suggestive of our name Genial.
Thus, the term Genial is reflected in all our actions and the way we support our participants with the sole aim of being there for our participants to ensure they live their lives in their terms. We at Genial Health believe that quality care and support is fundamental human rights so there should not be any form of compromise in availing support and care by people living with disability. Genial Health strives to be the champion for upholding the rights of our participants by ensuring our organisational underpinnings abide by social justice.

About Genial Health

Genial Care’s Vision is to provide quality care by promoting choice, independence, respect, dignity, compassion and engagement.

Genial Care’s Mission is dedicated to enhancing the quality of life of our clients by putting their needs first with person centered care approach.


All of Genial Care’s operations and activities are built upon the Values of:

We are all “EARS” to our participants’ needs and choices.

Empowerment of our participants in leading a life they want to in their terms.

Access to quality care without any compromise.

Rights of our clients to be upheld at all times.

Social justice principle is the underpinnings of our organisation whereby we believe quality care and support need not be a roll of the dice.